FAQ

We are here to help!
{"faqs":[{"settings":{"title":"Are your products really that good?","description":"

Yes—they REALLY are that good! Our goal is to provide the highest quality skin care for men on the market. Your skin is inundated daily by unseen airborne chemicals, particles and light—which all increase the aging process and clog pores. As a guy trying to look your best in this competitive world, you want skin care products that can make a significant difference to your skin’s health.<\/p>\n
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To have and maintain healthy skin, diet and exercise helps but it is essential to feed and exercise the skin from the outside in by unclogging pores, nourishing, tightening, brightening, firming and creating a soft, flexible protective barrier.<\/p>\n
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Tiege Hanley skin care systems used daily solve today’s problems and work to minimize tomorrow’s signs of aging.<\/p>"}},{"settings":{"title":"If your products are so premium, why are they relatively inexpensive?","description":"

Unlike the big boys on the men's skin care block, we are selling direct to you. We have cut out the middleman which means a higher quality product at a lower cost. We also don't have super high paid executives, expensive real-estate or stockholders. All this results in us being able to eliminate the CRAZY markups and margins that the other guys charge.<\/p>\n
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We sent Aaron out on a mission to compare retail products to those found in the Tiege Hanley Systems. CHECK OUT THESE VIDEOS to see the results!<\/a><\/p>"}},{"settings":{"title":"What if I'm using the products faster or slower than 30 days?","description":"

Our recommendation for shaving is to use WASH first, then shave. If it is a day that you are exfoliating, you would WASH, SCRUB and then shave.<\/p>\n
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All of our finishing products (AM, PM, EYES, SUPER SERUM, and\/or ACNE) should be applied after you shave.<\/p>\n
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If you use aftershave, you can use our AM moisturizer in its place.  If you still would like to use aftershave, the best time to incorporate the product is directly before our AM or PM moisturizer.<\/p>\n
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Remember, it is very important to end your morning routine with our AM moisturizer for SPF protection as you head out to start your day.<\/p>"}},{"settings":{"title":"Does Tiege Hanley ship outside of the USA? And, will I get charged for customs?","description":"

Our recommendation for shaving is to use WASH first, then shave. If it is a day that you are exfoliating, you would WASH, SCRUB and then shave.<\/p>\n
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All of our finishing products (AM, PM, EYES, SUPER SERUM, and\/or ACNE) should be applied after you shave.<\/p>\n
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If you use aftershave, you can use our AM moisturizer in its place.  If you still would like to use aftershave, the best time to incorporate the product is directly before our AM or PM moisturizer.<\/p>\n
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Remember, it is very important to end your morning routine with our AM moisturizer for SPF protection as you head out to start your day.<\/p>"}},{"settings":{"title":"To save on international shipping costs, can I order multiple systems at the same time?","description":"

Our recommendation for shaving is to use WASH first, then shave. If it is a day that you are exfoliating, you would WASH, SCRUB and then shave.<\/p>\n
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All of our finishing products (AM, PM, EYES, SUPER SERUM, and\/or ACNE) should be applied after you shave.<\/p>\n
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If you use aftershave, you can use our AM moisturizer in its place.  If you still would like to use aftershave, the best time to incorporate the product is directly before our AM or PM moisturizer.<\/p>\n
\n

Remember, it is very important to end your morning routine with our AM moisturizer for SPF protection as you head out to start your day.<\/p>"}},{"settings":{"title":"Where do I switch levels and make changes to my delivery schedule?","description":"

Our recommendation for shaving is to use WASH first, then shave. If it is a day that you are exfoliating, you would WASH, SCRUB and then shave.<\/p>\n
\n

All of our finishing products (AM, PM, EYES, SUPER SERUM, and\/or ACNE) should be applied after you shave.<\/p>\n
\n

If you use aftershave, you can use our AM moisturizer in its place.  If you still would like to use aftershave, the best time to incorporate the product is directly before our AM or PM moisturizer.<\/p>\n
\n

Remember, it is very important to end your morning routine with our AM moisturizer for SPF protection as you head out to start your day.<\/p>"}},{"settings":{"title":"Where do I incorporate shaving into the Tiege Hanley system?","description":"

Our recommendation for shaving is to use WASH first, then shave. If it is a day that you are exfoliating, you would WASH, SCRUB and then shave.<\/p>\n
\n

All of our finishing products (AM, PM, EYES, SUPER SERUM, and\/or ACNE) should be applied after you shave.<\/p>\n
\n

If you use aftershave, you can use our AM moisturizer in its place.  If you still would like to use aftershave, the best time to incorporate the product is directly before our AM or PM moisturizer.<\/p>\n
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Remember, it is very important to end your morning routine with our AM moisturizer for SPF protection as you head out to start your day.<\/p>"}},{"settings":{"title":"Animal Cruelty? Vegan? Ingredients List? Recycle? Travel-friendly? Made in the USA?","description":"

Our products are not tested on animals. We conduct all of our trials with human volunteers.<\/p>\n
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The ingredients are a mixture of natural, vegetable-derived and synthetic raw materials. One of the waxes we use in our AM\/PM moisturizers and our EYES cream is made from beeswax, so our products aren’t completely vegan. Click the following product names to check out the ingredients for each: WASH<\/a>, SCRUB<\/a>, AM<\/a>, PM<\/a>, EYES<\/a>, SUPER SERUM<\/a> and ACNE<\/a>.<\/p>\n
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Our boxes are 100% recyclable and made from 80% recycled material. Our product tubes (WASH, AM, PM SCRUB) are 100% recyclable. There's a small part in the pumps (ACNE, EYES, SUPER SERUM) which we're hoping to replace to make these 100% recyclable, too.<\/p>\n
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Yes, all Tiege Hanley products come in TSA compliant containers making them travel-friendly.<\/p>\n
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All of our products and boxes are Made in the USA.<\/p>"}},{"settings":{"title":"How long does it take to get my first order?","description":"

We ship your box within 1-2 business days from the time we receive your order. You will get an email with your tracking information when we've prepared your box and it’s ready to leave our facility in Chicago. Shipping inside the United States typically takes around 2-5 days. Outside of the United States, the normal shipping range is 1-3 weeks but some packages can take a bit longer due to variables beyond our control.<\/p>"}},{"settings":{"title":"Why does your WASH product not foam a lot?","description":"

Our WASH is designed to be gentle. Foaming in a cleanser only means there are lots of surfactants and does not equate to cleaning the skin. When cleansers have significant foaming, the chemicals that facilitate this action also deplete skin lipids that lead to dehydrating of the skin. \n\nOur WASH product contains very low concentrations of surfactants, so it cleans while helping to maintain your skin’s lipid balance. This makes it possible to moisturize while cleaning.<\/p>"}}]}